Yes, we offer FREE SHIPPING on all orders. We ship nationwide across the U.S. via USPS. Shipping times typically range from 3–7 business days.
Q: Do you offer local pickup or delivery?
Yes! We offer free local pickup in the San Fernando Valley and delivery/setup services for event installations in surrounding areas. Select the local option during checkout or contact us to schedule.
Returns:
Q: Do you accept returns?
Due to the nature of our products, we do not accept returns on opened balloon kits or used items. However, if there’s a problem with your order, please contact us info@poppinLA.com and we’ll make it right!
Q: What if my order arrives damaged or incorrect?
Please email us at info@poppinla.com within 48 hours of delivery with photos of the issue. We’ll send replacements or offer a refund if necessary.
Q: Can I cancel or change my order?
You can cancel or modify your order within 24 hours of purchase. After that, we begin processing your items and cannot guarantee changes.
